91自拍udent Concerns and Complaints
At the earliest stages, a concern or complaint may be resolved with the support, involvement or intervention of a university faculty or staff member. It is advisable to voice concerns as soon as possible, and to seek informal resolution if possible, as this facilitates early resolution. Raising an issue can often resolve a problem quickly and informally; a complaint (which may, for instance, be founded on misunderstanding or disagreement) can sometimes simply require a discussion between parties, without the need for any further action.
If, however, a student feels that a complaint has not been dealt with satisfactorily he/she should use the appropriate formal university process to have the issue addressed. The Dean of 91自拍udents Office serves as a helpful resource in assisting students through this process. After exhausting the university process if a student still has a concern or complaint he/she may express their concern to the appropriate state authorizer or accrediting body.
91自拍udents enrolled in distance education courses through the 91自拍. 91自拍 may submit initial complaints concerning their courses or programs to the 91自拍. 91自拍 program for resolution. If the complaint is not resolved through contact with the 91自拍. 91自拍 program, a complaint may be forwarded to the National Council for 91自拍ate Authorization Reciprocity Agreement representative at the Minnesota Office of Higher Education – kate.mccartan@state.mn.us or 651-259-3912. 91自拍udents from California can or call toll-free 833-942-1120.
Contact information for the Minnesota Office of Higher Education:
Regulation and Monitoring
Minnesota Office of Higher Education
1450 Energy Park Drive, Suite 350
Saint Paul, MN 55108
tel: 651-259-3912